Yes, we ship all over the world. Shipping is 100% FREE to all countries!
It depends on where you are. Orders processed here will take 5-10 business days to arrive. Overseas deliveries can take anywhere from 7-15 days. Delivery details will be provided in your confirmation email.
Shipping is FREE Worldwideand that's not going to change any time soon!
We use all major carriers, and local courier partners. The carrier we will use for your order is entirely dependent on your location.
All our products are either silver/gold plated with 18K Gold or Premium 316L Stainless Steel.
Finishes are created via anodising and dipping multiple times to thickly seal and plate the jewellery for maximum and unbeatable durability. This means our products will NEVER rust, tarnish, or turn your skin green.
Our quality guarantee ensures all products will withstand even the harshest of conditions.
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly or send us a message through our live chat and we’ll take you through the process.
Yes, all our products are waterproof, sweatproof and heatproof. They will never fade or tarnish (and even come with a lifetime guarantee!).
Yes, all our products are 100% hypoallergenic. You can wear your BALANZI pieces 24/7, and never have to worry about developing a rash! Does not contain nickel.
At the moment, we don't offer any personalization.
Make sure to post a snap of you wearing your favourite BALANZI pieces, and use the hashtag #BALANZI for a chance to be featured!
You can contact us through our live chat or at email@example.com! We will be happy to assist you.