Legal
Shipping & Returns
Free shipping worldwide. No duties, no surprises.
United States
Standard6–9 business days
FREEPriority3–6 business days
from $10Orders placed Monday to Friday before 3PM EST are processed same day. Weekend orders are processed on Monday.
Canada
Standard3–7 business days
FREEPriority1–4 business days
$15Ships from within Canada — no customs, no duties, no brokerage fees. Territories can take longer.
Australia
Standard6–9 working days
FREEExpress3–6 working days
$20Taxes and duties pre-paid. No surprises.
International
Priority4–10 working days
FREEExpress3–5 working days
from $15Taxes and duties pre-paid. No surprises.
Returns
No returns needed — you keep your chain.
- Not satisfied? We'll give you your money back.
- Need a different size or piece? We'll send it free of charge.
Contact us via our Help Centre or at support@balanzi.com to get started.
Full details in our Refund Policy.